Shipping policy
1. Order Processing
All orders will be processed and shipped within 1–3 business days after payment confirmation. Orders are not processed on weekends, holidays, or official non-working days. Shipping may be slightly delayed during peak sales seasons.
2. Shipping Time
We offer worldwide shipping to most countries. Estimated delivery times are for reference only:
- North America / Europe: 7–15 business days
- Asia Pacific: 5–10 business days
- Other regions: 10–20 business days
Delivery times are estimated and not guaranteed. Delays may occur due to logistics congestion, customs clearance, weather, or local public situations.
3. Shipping Fees
Shipping fees are automatically calculated and displayed at checkout based on your destination, package weight and shipping method. Free shipping offers may be available during store promotions.
4. Order Tracking
Once your order ships, we will send you a tracking number and tracking link via email. Please allow 2–3 business days for tracking information to update online.
5. Customs & Taxes
International shipments may incur import duties, taxes or clearance fees required by your local government. All customs charges are the buyer’s responsibility. We are not responsible for customs fees, tax charges, or shipping delays caused by customs inspection.
6. Undeliverable & Returned Orders
If the package is returned due to incorrect address, refusal to receive, unsuccessful delivery, or customs rejection, additional shipping fees for reshipment will be borne by the customer.
7. Lost or Damaged Packages
Please inspect your package immediately upon receipt. If the item is lost, damaged or missing parts, please contact us within 48 hours with photo evidence for replacement or refund solutions.
8. Contact Us
HANDMADE WORLD WhatsApp: +8615313248661 Email: yuyefei8661@gmail.com